General Contractor Customer Service Representative

General Contractor Customer Service Representative

Compensation: $1,000-$1,400 USD Per Month!

Hiring REMOTE General Contractor Customer Service Representative – Multiple positions immediately available. We help US businesses hire applicants from various countries for REMOTE job opportunities, and we have multiple open General Contractor Customer Service Representative positions we need to immediately hire. You would be working directly with the business.

Responsibilities:

• Assess project type, timeline, decision-makers, location, and budget to pre-qualify homeowners.
• Book appointments accurately, confirm details, and implement strategies to reduce no-shows.
• Follow up persistently with unresponsive leads using a comprehensive multi-touch process.
• Update the CRM diligently with notes, lead sources, tags, outcomes, and next steps after each interaction.
• Coordinate schedule changes with the estimator to ensure the calendar remains realistic and current.
• Collect essential information on every lead, including name, phone, email, address, lead source, and project details.

Preferred Skills & Tools:

• CRM software proficiency
• Multi-touch communication strategies
• Appointment scheduling tools
• Structured sales frameworks
• Lead management systems

Qualifications:

• Experience in home services such as painting, roofing, HVAC, or remodeling.
• Background in appointment setting, inside sales, or call center operations.
• Familiarity with structured sales frameworks, particularly a discovery-first approach.
• Strong communication and interpersonal skills.
• Ability to work independently and manage time effectively.
• Detail-oriented with strong organizational skills.
• Proficiency in using technology and software tools relevant to the role.

Interested? Hiring immediately. Apply now!